My Spanner says Thank You
My Springer, who is over 13 now, had a broken carpal bone removed many years ago, this now causes issues with her pads and she gets quite tender underfoot.
I ordered these boots hoping they would help and, more importantly, last.....she may be 13+ but she's still a twit!!!
Initially I used the paw measuring guide....believe me, my Spanner has the biggest paws on the planet, and I ordered XL. Arrived very promptly and we gave one of them a test drive. They slipped down and her paw moved too much inside, I emailed Inner Wolf asking if I could exchange, explaining that one had been worn outside.....they were brilliant, asked me to clean it up as best as possible and return.
I had the next size down, L, delivered back to me in less than a week, perfect customer service, thank you.
They are now the perfect fit and she is getting on with them really well.
I will also like to add that I ordered the Shoe Goo a few days later as I noticed she was starting to wear the toes on the boot. I had read that this was a recommendation to prevent wear, totally worth it, the stuff is amazing, easy to apply and very hard-wearing.
Cannot recommend this company enough for quality products and excellent customer service.