Brilliant customer service
I bought three coats, not being sure of my dogs sizes as they are proportioned weirdly.
Thought ‘oh no’ when I found i had to email to get returns address.
But no, such a smooth operation, emailed out of hours on a Sunday had an email back before work Monday morning, exchanged for a cheaper coat, had the difference refunded before receiving the second coat.
All delivered with a personal note to me, which really was a special touch.
Highly recommend.