Big Al's Pets - USA

Great costumer services, shipping was fast

Found a hard to find part for my Fluval filter at Big Al's. Shipped from Canada to the US faster than many shipments I get from inside the US. Very happy with fast service and price.

My son has a 125 gallon Saltwater aquarium. He wanted to decorate the aquarium combining a Starwars theme and artificial corals. He was able to find everything he wanted to decorate the aquarium from Big Al's Pets. The merchandise was all in stock and shipped immediately. All the decorations were hand wrapped for protection during shipping and placed in a large heavy duty shipping box. When the box arrived my son was excited to see all his new decorations and all the decorations arrived intact without damage. What was more impressive than the packaging was the communication provided by Big Al's Pets. From the point I submitted the order an invoice was emailed to me. Every step of the shipping process was clearly communicated to me so I was never wondering when the order was going to ship. Once the order arrived I even received an email letting me know it had been dropped off out the house. I would highly recommend Big Al's Pets for any decorations or supplies you need for you aquarium may it be fresh water or salt water.

Placed my first two orders with Big Al's . Service has been great and prices are amazing. Will continue to look to do business with Big Al's

Great prices and hard to find products available. Quick shipping and products arrive exactly as described on website. Very pleased with purchase.