Big Al's Pets - USA

Received a damaged item, likely due to shipping, and Big Al’s refunded me without any hassle. Excellent customer service! I will definitely buy from them again.

Purchased from Big Al’s after multiple attempts to receive item from another store. Item kept being delivered broken. But first try by Big Al’s and ours arrived in perfect condition.

Great!!!

With the shit thats going on and the suspension of large reptile shows in NY, i was a little worried about supplies to care for my snakes..IE bulbs and substrate. You guys have more than filled the gap. And im happy about the way things are working out. Theres a better than good chance that ill be shopping with you guys from now on. Thanks.

Excellent service and products are real good.