inclover-research.myshopify.com

The ordering and shipping was great. The product has changed and so far is not great. Nearly rock hard, a much darker color, and smells very different. I have used this for years (previously bought from Amazon), with good results. This batch my cats have turned up their noses and I have to carefully chop the not so soft chew up into small pieces and even then my cats are not eating all of it. Sure hope it is still effective. Frankly disappointed that there was no warning about the change in recipe and texture. These are definitely NOT soft chews.I know you are doing the best you can. I appreciate your efforts and hope this new configuration is still effective. May your day be kind and your heart happy.

I can’t get instructions to return this item