Poor shipping and communication
I had an auto ship set up for a while and was really disappointed to receive worse and worse communication over time from Holistapet. All too often, I wouldn’t be notified about out of stock items so I would have to reach out for updates. If was offered alternatives, it took over a week to ship and only after me contacting customer service again to get out to happen. Sad because I like the product but I can’t depend on Holistapet anymore.