** OLD USA ** DEPRECATED

I had an issues with a size of the container received on my initial shipment, but it was promptly rectified in response to my email, bringing the level of satisfaction to 5 stars

When things happen during shipping these people respond quickly to resolve issues. We appreciate your efforts.

the item i bought really didn't do it's job. I called about returning it. Quick and easy and no problem,,

I ordered a few items from big al's but everything wasn't there as stated by the receipt. Contacted customer service and within a few days the missing item was sent. Very pleased with the product and customer service. Great job!!

Everything arrived on time and was well packaged. Have purchased these products before and my bunny loves them all. Thank you.