Eleven out of Ten!
My pup can be a picky eater and I've spent money on good food in the past, but hated the customer service. I love the simplicity of PetPlate and having access to quick changes online and the price is even better with them. The best part, my dog actually eats her food! Get out of town lol, I will continue PetPlate as long as my pup is willing to eat.
Eleven (my pup) LOVES it heated up and cold too! :)