getjoyfood.com

No advance warning to allow me to make changes to my order so I've cancelled all future deliveries and switched to NOMNOM

My dog loves the food but the amount of issues with fulfillment of my subscription order makes it too big a hassle to continue your service. In the last week I spent way to much of my time ensuring my subscription order gets to me before I run out of current supplies which defeats the purpose of the subscription. After having to get a 3 day supply of food sent overnight to cover until my next order shipped, I followed up when my subscription order still failed to ship on time. It finally arrived a day late. Although you added more packets of food as a gesture which is not lost on me, it’s still doesn’t speak well for your operations that there has been issues with all of my orders to date. What I’m not willing to risk is your failing to deliver on time and having to feed my dog some other brand of food in the interim which will cause GI issues. If your company cannot be consistent I cannot continue to be a customer.

My dog Izzy ate every drop he won't eat anything else excellent choice

We initially loved the food and the service, but something has changed. Our dogs ran out of food for the weekend and when the new batch of food arrived, they hate it. We aren't sure what to do because they absolutely loved the turkey and beef, but they have literally refused to eat since their new food arrived which is lamb and chicken

I submitted a review last week. My dog does not eat the food and I cancelled. Yesterday again money was taken from my account. I went out and bought him food. I am sorry this did not work but I don’t want to keep paying for something I can’t use. Please let me know what is going on.