Pleased with your service :)
How this adventure began: my wife and I have booked a trip to Hawaii in September. (I, a certified scuba diver, she is not) will be snorkelling in Hanama bay. We needed smirking gear, and saw you on line and thought I'd try these new full face masks (since trchnology changed the last time i ever picked up a scuba tank... since the mid 80's (ssshhhh.. it will be our secret).
We made the order and had a little problem with her order (following the guide and measurements we found the mask didn't seal, (even though we measured 3 times and she is showing "6" but everyone is different) and one fin fit and the other didn't (both the same size and were not mi-matched). We called and reported the error and was corrected.
I have to admit, shipping was quicker than expected and fast, wow!! Am I impressed!! The problem was corrected and now, she has proper fitting mask and fins (and mine fit proper the first time and had no problem). We are so happy and amazed of how customer service had helped us each step of the way!!! :)
We can't wait to go on our vacation and try our snorkel kits out!! (I am curious of how these new looking full face masks are going to perform) !! If we need ANY snorkelling supplies, we will surely know we are in good hands when ordering from you!!
If anyone asks I highly recommend your service ;) thanks a lot!!
Sincerely, K.C. From Canada :) no frownienfaces ir negative points or come to.. just big smiles and two thumbs up!! :).