lifespanfitness.myshopify.com

I’m loving my tread desk. So nice to be able to walk while working. I wish I found this years ago!

The ordering was easy. The delivery was on time. The set up was quite easy. Folding and unfolding is very quick. Moving it is not hard. It works smoothly and quietly. Easy to read panel and convenient holders for phone, I pad and cups. I love using it!!

I purchased my new treadmill in December 2021, it was delivered and assembled in less than two weeks. I was extremely pleased with the service up to that point. Initially I purchased a three year extender warranty, but received an email from LifeSpan saying I could upgrade to the five year extended plan within 60 days. I decided to upgrade and contacted LifeSpan numerous times. Each time I was unable to speak with anyone, and was forced to leave a message for a return call. Unfortunately, no one every returned my calls. What was the point of offering me the upgrade if it is not honored? Very disappointed with the customer service lack of response.

The size/function are good. The runner had extra paint splotches. Unable to reach customer service by phone. No response to my email

I believe I reached out 11 days ago at this point and haven't received a response to my support case regarding my treadmill not working. I've figured it out to some extent on my own but I still have questions if someone would reach out to me.