I am always kept informed
I am always kept informed of the shipping progress. and you guys always do your part. Right now, the shipping companies (UPS, Fedex, and especially the USPS) seem to be in competition with each other to see who can ship the slowest, but that is not your problem. I recently received something from you guys in a box that was so beat up and damaged that I took photos of it before I opened it. Not to worry, you guys packed it so well there wasn't a scratch on it.