Echelon Row-s Connected Rowing Machine

This is the worst company in the world! Customer service is a joke

Resistance controllers issues from day one, due your research before purchasing this unit. Such a waste of money.

Took over a month to have it installed not that it’s installed I still can’t connect to the app. Left multiple messages for her and even called the director of customer care but yo no avail.

I’ve been waiting for weeks for echelon to put it together. No communication from them

The output does not register properly, so you cannot race. Customer service is terrible and keeps promising a fix, but fails to offer one.