High Point Scientific

Many times I have sought out help from High Point Scientific and received superb assistance. I recently bought a small Williams Optics Space Cat refractor from them and could not figure out how to attach the optional diagonal. Customer service and the technicians were very helpful in assisting me on how to disassemble part of it to attach the accessory. I am pleased with the care and service I received before, during, and after the sale.

Have spoken with about 4 customer REPS and all went to beyond expectation to make me understand and answered all my questions. will be making all my future purchase wih High Point Scientific form here on out!

I can't thank High Point Scientific staff enough for your expedient processing of my order. My Plan A for the Mercury Transit fell by the wayside when the circuit board of my SCT short-circuited. To implement my Plan B I needed a solar filter for a different telescope. After placing an order on Sunday, Nov. 3, when HPS was closed, within 44 minutes of your Monday opening time I was notified that my order was packaged and ready for shipping, including a tracking number! Your effort let me implement my Plan B and I managed to get some pictures. Thank you!

Their packing jobs are VERY good. This is SO important for an online shipping store. As a damage inspector for a very big, brown shipping company for the last 14 years, I am impressed that I have never seen a Highpoint package at my work station! 10/10 packing jobs. This is hardly their best feat but it's my favorite part about Highpoint. Frequent free shipping and awesome bundle deals are also a great thing about them.

I had some questions about a recent purchase, which were answered promptly. Great support !