Tech support can’t be beat. I have had a few issues with the mount I purchased through high point scientific and tech support has been working with me regularly to fix the problem and have even contacted me to see if any of the issues have been resolved. When the manufacturer of the equipment I am having issues with was extremely unhelpful high point scientific offered to contact them for me. They really go out of their way to make sure customer satisfaction is guaranteed. There are several dealers out there and I will only do business with high point from now on.