Kept Us Informed through out Proccess!
We had bought Berkshire Hathaway Wave Insurance as a back up to the Cunard Aon Insurance, after being burnt by other Insurance Cruise. We submitted what they asked for in a timely manner, were told they had a 3 week time frame to reply. We heard back from them in about 3 days which I appreciated. They were honest through out the whole process, and kept us informed on every step. Since Aon had paid out, they did not have anything to pay out on. But I felt if they had been the major payor for the trip, they would of paid on our claim. This is very unusual for us and we appreciated the communication that kept us informed throughout the whole process which was less then a week after providing them the information they requested. David & Janice Haley