Own Up

This is long overdue but we started working with Own Up, (then known as Rate Gravity), last summer when we began house hunting. As first time home buyers, to say the process was intimidating is an understatement. But Mike Tassone and the rest of the team at Own Up made it a smoother experience than we ever could have imagined. He was extremely responsive and helpful any time we reached out and never made us feel like we were asking “stupid questions.” We were presented with several mortgage product options with rates well below what any of the big household name institutions were offering at the time and ultimately ended up with a great local lender that we would have never thought to work with on our own. Own Uo has even reached out to us as rates change to offer great refinancing options and answer any questions we’ve had around that. We can’t recommend working with Own Up enough!

As a first-time homebuyer, I was pretty confused about the mortgage process to say the least. Own Up walked me through the entire process with ease, shopped around for the best rate, and gave me all the info via a sweet dashboard/landing page that was easily shareable. Caroline, the associate I worked with, was always available via phone, email or even text message. Own Up might be an early-stage startup, but they know their sh*t. It's a refreshing customer experience in a space not exactly know for it's UI/UX or customer service.

Prior to contacting Own Up I did my homework online. I searched all reviews and You Tube videos, I was most impressed with the fact that Own Up makes a set fee regardless of what you pay for the mortgage. They have no reason to up-sell you because it would seem to be against their interest in getting their fee. I shopped with five different companies and was ready to sign with a bank at 4% only to be told it went up to 4.125%. Now that's not much but it felt like I lost the mortgage battle. Enter Own Up and Tyler S.. Tyler got me my 4% even when rates were higher nationally. In doing so he clearly went out of his way to secure my rate. Tyler cannot get enough accolades. He even worked after 5 pm on a Friday evening after the markets were closed. Most of all he did extremely well dealing with my bad humor (Poor Guy). Not enough can be said about Tyler and the unique company Own Up. Thanks to you all. Robert and Alice F.

Tyler helped us get pre-approved, answered questions throughout the offer process, and followed up right through getting a loan and closing on the house. He was very responsive and accessible. We got an excellent rate, and we're very happy.

Excellent customer service, helpful advice, reduced closing costs, streamlined service, competitive interest rates... what more do you want?