Easy Exchange!
So far service has been very good! I had ordered a small pendant for my daughter and a large one for myself last month. When they arrived last week I opened one and put it on. It was lovely with a perfectly sized chain so I activated it and wore it for a while. Then I decided I should check out the other one before I mailed it to my daughter and discovered it was the large one for me. Oops! I put her small one back in the box and tried mine on. The chain was much beefier and longer and hung down too low on my chest. I contacted Harmoni to ask for an exchange since the small one had been the perfect size on me. The process was a breeze! I mailed my daughter's pendant to her and the large one back to Harmoni on Friday. Now I wait for my small one to arrive and hers to reach her so hopefully we can both quickly reap the benefits of them! ~ Joyce