www.baristaunderground.com

Great products, great shipping time!

You’re doing a great job at what you’re supposed to do! wonderful products

You all have the best customer service I have ever experienced! We have had a couple of times where glass syrups have broken in transit (no fault to the packaging, our mail carrier notoriously throws any and every package) and the response time from customer service with shipping details of new syrups was literally within minutes of us reaching out! We will continue to purchase through you all, even if the prices were higher, because your customer service is top notch!

very helpful resource.

I've ordered a large quantity of oatmilk several times now. Product shipped fast and arrived with very good expiration dates. My second order was delayed in shipment because it got damaged. I suspect FedEx stabbed it with a forklift. I contacted customer service and the rep immediately set up a replacement order. Issues will arise and it's how a company handles those issues that always sticks in my memory. Barista Underground earned a loyal customer that day.