Ken & Dana Design

Ken & Dana Design

5
Based on 222 reviews
Powered by
Nathaneal F.

Exactly what she wanted

Couldn't ask for a better product. She loves it!
0
0
Jonah S.

5/5

Absolutely amazing, couldn’t have asked for anything better. The ring is beyond Beautiful!
0
0
Ian K.

Amazing company all around

I was blown away how great the ring was. Better than the pictures. Communication was top notch. Was in constant contact with them when I needed questions answered. They went above and beyond for me
1
0
Kevin L.

Masters of their craft, the

Masters of their craft, the whole process was flawless.
0
0
Anthony S.

More Than a Ring: A Masterclass in Customer Service, Craftsmanship, and Care

Skyla - 2CT. Oval - original design. My deepest thanks to Ken and Dana and the entire team for helping me find the perfect engagement ring for my fiancée. From start to finish, this was a masterclass in customer service, something that feels increasingly rare today. Every email response was prompt, thoughtful, and packed with industry knowledge, expert guidance, and honest opinions. At no point did I feel like I was being sold to. Instead, it felt like I was asking a trusted friend, a mother, or my fiancée's sister what the smartest and most meaningful choice would be. There was genuine care behind every recommendation. One of my biggest concerns was the Skyla design. In some photos and videos, the setting appeared higher profile than what my fiancée would have wanted. Rather than dismissing the concern, the team immediately engaged in an open discussion about ring dimensions, design considerations, possible modifications, and realistic expectations. They listened, educated, and collaborated. That level of transparency gave me complete confidence in the decision. Another highlight was witnessing how the entire team came together when I found myself in a time-sensitive situation. Without sharing too many details, I needed the attention of multiple members of the Ken and Dana team, and it genuinely felt as though everything stopped so they could focus on ensuring a successful outcome for one customer, me. That's the pinnacle of a retail experience. Even more impressive is that they were doing it from New York while helping coordinate one of the most important moments of my life. Knowing there was an entire team behind me, invested in making sure everything went according to plan, meant more than I can express. And the result? She absolutely LOVES the ring. Not only does it mean the world to her, but it consistently draws compliments from others. People notice it from across the room and comment on how unique, elegant, and eye-catching it is. It stands apart in a way that perfectly reflects her. Thank you, Ken and Dana. From two people deeply in love, thank you for creating and delivering more than just a ring. You created a piece that symbolizes commitment, partnership, and a lifetime together. Your craftsmanship, professionalism, and genuine care became part of our story, and for that we will always be grateful. With sincere appreciation, Anthony
0
0
load more
spam
cancel