ergobaby.eu (new)

Quick delivery, good experience

The Ergobaby bouncer is strong, sturdy, and very comfortable for my baby, with an excellent baby insert that provides great support. The overall size is better than most other bouncers and feels like it will last much longer as the baby grows. I had BabyBjörn for my first two children, but this surpasses it easily in comfort, build quality, and longevity. Excellent customer service is a great added bonus with Ergobaby.

I had a very good experience with customer service regarding an issue with our baby carrier. Although the problem was not considered a warranty case, it was handled in a professional and respectful manner throughout the process. Communication was clear and timely, and I felt taken seriously as a customer. As a gesture of goodwill, they offered a replacement carrier from their marketing stock at no cost, which I greatly appreciated. I also received helpful guidance in choosing a suitable model based on our needs. Overall, the case was handled very well, and the level of service has given me confidence in both the product and the company.

Amazing customer service!

Très bien