www.theadventurechallenge.com

www.theadventurechallenge.com

4.5
Based on 126 reviews
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Robyn M.

Amazing Customer Service

When I purchased from them I accidentally left in the wrong ship to address. I sent an email right away and within an hour I received and email from Ana. She assurred me that it was no problem and she verified the address. I let her know that it was my Daughter-in-Laws birthday in 4 days and that I had paid for Express Shipping. That very next morning I received a shipping notification and a follow up email letting me know it was going out and it should arrive by Friday (her birthday). I thanked her and looked the next morning to see expected delivery date. It said it was expected to be delivered on Saturday. While I was bummed I knew it was out of her control. I checked the tracking today (Friday) and it said it was going to be delivered today. I was very excited. In the afternoon I received an email from Ana saying that she checked the tracking and it showed Delivered. Now I am in Retail and I have never seen service this great. She is amazing and I truly appreciate her going the extra mile to make sure I knew it made it there. This is an Amazing Company with great products and exceptional Customer Service. I highly recomend them.
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Akiko

Customer service is top notch

I’ve ordered the adventure challenge books in the past, and thought it would make a great gift for a friend - not realizing she already had the one I bought. Ana was fantastic and assisted me every step of the way to exchange it for another book - it was a level of service that seems to have disappeared in today’s world. If you purchase from them (which I highly recommend because their books are SO fun!) you can rest assured that you’ll be well taken care of if you need assistance.
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William D.

Wow . . . . all around!

I purchased the book for my niece and her husband as a wedding gift. They love cooking together so this book was a perfect fit! But I this review isn't just about the book. I reached out with some questions and got same day replies. Not an AI bot but an honest and helpful conversation. I love giving creative gifts you can't find easily, I'll be back again and again for the great gifts they have and to create a little more fun to break the everyday rut for my wife and I. Glad I found you all and thank you!
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Craig

Love their products! Also helped

Love their products! Also helped me out big time with a lost order, very on top of their customer service.
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Allyson

A company that cares

I found The Adventure Challenge when I was looking for some cute gift/date ideas and it's been fun so far. I ended up getting a bundle from them that included a polaroid (which is a ton of fun on its own), that they partner with Lomography for, but for whatever reason, the remote feature didn't work. The Adventure Challenge support tried to sort it out with their partner first, and eventually, they ended up just sending us a new camera, which worked perfectly! Support, and the company in general, works really hard, and it shows :)
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