Steelcase Store

Love the chair! Every time I sit in it I am reminded of my distain for the steelcase customer support team. Short version - Missing part (main shock) Get advised is should just send back chair. Email for help, had to follow 3x. Finally get “approved” to get the missing part to assemble my new $1300 chair. Unfortunately, after being granted approval the main support shock was not in stock. The finally shipped to me 2 weeks later. Amazing chair

Great communication with updates - arrived as promised, well-packaged

Fast shipping. Easy to set up.

Perfect!

Shipping itself was good and on time