blackwing602.com

My beautiful Blackwing pen developed a problem and stopped working properly. At first, I reached out to the company but didn’t receive a response, so I left a review. After that, several people from Blackwing got involved and asked me to send a video of the issue. I tried, but the video files were too large to upload. Finally, Crystal wrote back and asked, “If you think it’s still the locking mechanism, may we send you a replacement?” I replied, “Absolutely—that’s exactly the problem. ” Problem solved. I’ve been obsessed with Blackwing pencils for years, and now, thanks to their outstanding customer service, I can finally enjoy their pen as well. Thank you, Crystal, and the entire Blackwing team, for making it right.

love them

Very fast shipping thank you.

the finest pencils available

The sharpener makes a perfect point every time. Love it!