Ralph Jacobs

Great service from start to finish! Very professional and pleasant process. I would definitely recommend.

We had our previous wedding rings remade after an horrible ordeal and we cannot thank Ralph Jacobs enough. We sincerely appreciated Sameeya’s ("Simz") absolute professionalism and guidance . We had tears from absolute happiness.

The service I received has been top notch, I purchased an engagement ring from the UK to pick up when I arrived in SA - Sameeya was absolutely amazing and so helpful every step of the way. The communication was exceptional whilst navigating awkward logistics to organise me being able to collect the ring on arrival in Cape Town…she really went above and beyond and kept me well informed, I’ve been made to feel very special and valued!! As for the ring itself, the craftsmanship is wonderful…it is truly beautiful and I just know my partner is going to absolutely adore it! Oh, and the free earrings have made a perfect gift on top of it all!! I couldn’t recommend Ralph Jacobs enough, not only for the products but also for the level of service…WOW!!!

Absolutely delighted with the service received. I'm a very indecisive individual and Sameeya was very patient and accommodating. Process was easy with the superb customer service! Would highly recommend Ralph jacobs and Sameeya to family and friends! Not to mention the ring as absolutely stunning, even better than I envisioned.

If your considering buying a ring from Ralph Jacob’s. . Don’t! Just buy it no consideration needed. Sameeya or shall we say human form of “god” was absolutely impeccable from the moment I made the order! My circumstances changed and needed to get the ring as soon as possible! Now obviously it states that it can take 15-20 working days. . well I spoke to Sameeya and explained my situation and what comes through the post 10 DAYS LATER. . the ring all finished looking beautiful! I cannot thank her enough for what she has done and how she has saved everything! Like stated earlier Ralph Jacob’s doesn’t need consideration. . it just needs add to cart and pay now! Couldn’t recommend enough!