Impressed
Ordered a ring and requested some customization during checkout, and it shipped on time. I contacted customer support about 5 times with various requests, questions, and concerns, and they were incredibly fast to respond every time with detailed answers that were not preconceived. (I'm always impressed when a human responds with clear and concise answers.) I had been looking for an anniversary ring for YEARS, and it came out even better than I could have imagined. I shopped nearly every online ring business out there, and decided to go with RockHer given our budget, and the final product was much nicer than more expensive online rings I'd shopped. I had concerns that the side diamonds would be too small based on the pictures, but they proportioned them perfectly and the ring is amazing. I would not hesitate to buy another piece of jewelry from them again given this experience.