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So far so good, we just ordered 3 more chairs

I love the chair. I bought the least expensive chair. But the quality of this chair is by far the best out of any office chair I’ve ever purchased. Well worth the money. I wish I had money to buy the most expensive chair.

5 on the replacement cylinder. 3 on ordered chair which I am returning. 3 on difficulty of disassembling chair w/o damage to lift cylinder.

Spoke to customer service before purchasing and he was honest and very helpful. Had several questions which were answered and me pick out a chair.

I was pleasantly surprised to get this chair, I have to be honest…I was a little skeptical it might be a bit of a gimmick…I was wrong! It’s a quality built super adjustable and amazingly comfortable beautiful chair! I love it! The fact that it’s authentic real leather is what I’m truly happy about…my last chair was from Crate & Barrel, I loved it. However, after 18 years, what I thought was leather was actually “pleather”, or whatever they call it and it started flaking off, like it was shedding and looked terrible. I was going to have it reupholstered with a quality leather hide, but I convinced myself to try this chair instead. I’m glad I decided that, because now I like this chair much more because of it’s fantastic adjustability. You won’t regret this chair…I may buy my Son one for Christmas… I absolutely love it! You will too!