Overall best customer service online
Overall best customer service online bar none. My husband and I purchased a king latex split mattress after several phone calls to Spindle over the summer. We had been on a search for a new mattress but none had been willing to discuss at length, if they were available to offer phone calls at all. We’d also been to a local retailer, an experience that can best be described as terrible.
Kim was very patient and available to answer endless questions I had, as the more I researched, the more questions I had. Every aspect of my experience with him at Spindle was a five-star one. There was no sales pressure and he was wiling to discuss all options with me. Finally, he made an excellent recommendation re the firmness options and a date was set for shipping that worked well with our schedule.
We are thrilled with our new bed (that included the foundation), concerns we had re assembly turned out to be unfounded and it had been one of the best purchases I’ve ever made. We both sleep better on this mattress. I highly recommend this company.