Outstanding Customer Service
While the mattress itself wasn’t for me, I have to commend the customer experience from Ergoflex. They are prompt at responding to queries, keep their word, and give exceptionally detailed instructions for the returns process, and it is quick and easy as the customer. I have bought from a few other box mattress companies while trying to find the right mattress for me, and the customer experience has been absolutely shocking - lies around return timeframes, refusals to book return couriers, false advertising. Not with Ergoflex. They have been professional and thorough at all times. Thank you Ergoflex! The customer experience has been second to none.