The Futon Shop Rocks!
I am very happy with the products I received. However, I did reach out to the company after ordering and asked them to contact me, and I never heard from them. I wanted to have handles put on my mattress as my husband and I are older and it would have been easier to move the mattress, but when I ordered it, the option to add them was not available and that is why I asked them to call me. I know it was during a big sale and they probably had tons of orders, but I was disappointed that I didn't get handles. Other than that - I received the order - all the way across the country - within 2 weeks. I was surprised. Well Done!