Blower replacement under warranty
Service is great but product is inferior
I originally bought your blower because it was the highest wind speed. I assumed it would be a robust product and hold up to heavy work. The first one failed within two years so I filed a warranty claim the unit loss compression it was replaced because it was in within the five-year warranty that one lasted approximately two years and again, I took advantage of the five-year warranty, but received some hesitance on fulfilling the warranty, but finally, you honored the warranty
But told me that you would only warranty parts when I receive the new unit. I noticed that the warranty is now a three year warranty
I noticed that with each unit you send a spare pole cord assembly, which is kind of confusing because that’s the only part that doesn’t break. You should really be sending a new throttle assembly. That’s the part that fails besides the engine losing compression
Again, thanks for honoring the warranty, but I feel like you were trying to make me feel guilty for taking advantage of the warranty that you provide.