When I first opened my
When I first opened my patio cooler to assemble it, I discovered damage on one of the legs. I called customer service and they shipped a new leg immediately. I was not able to resume assembly for a couple of weeks, and did not discover a discoloration on the lid until I did. That too was likely caused by a shipping issue. When I re-contacted Permasteel’s customer service, their rep, Jonathan Wu, immediately had a replacement lid sent. I could not have been more impressed since these two issues were several weeks apart involving the same cooler.
We really like our new cooler and are impressed by its quality
Dave L.