Human Touch

Outstanding

Thanks for getting new white glove delivery co to help with my new chair ordered 12/30/2023 Hopefully we will have this month Art

well, maybe Christmas as well, these chairs are a fairly substantial investment. But I am, now 3 months later, happy I invested. At the most extreme of both leg and back adjustment, I'm lying nearly flat with my legs/feet nearly perpendicular to the floor. It probably looks ridiculous but feels so good for swollen legs and feet. Less extreme positions are also great for reading, TV watching, etc. Customer service response, when I asked questions about chair size relative to my stature, was quick and spot on. Shipment was speedy and delivery smooth - the driver placed inside my front door just as I was expecting. Unboxing and the minor assembly required was within my capabilities (female, 70+ but in good health and competent with simple hand tools). If I were to change anything about the design of this chair it would be a more robust method of battery-backup for power failure. Relying on 9-volt batteries that must be changed periodically to ensure freshness and which can't be "tested" because they are one-use only is not particularly reassuring. At the suggestion of friends with suitable electric/electronic knowledge, I've chosen to employ an uninterruptible power supply. I have the PC 600

When my previous massage chair broke (another company's chair, no repair available), I immediately bought the Super Novo because of a demonstration at Costco some months earlier. I knew the HumanTouch would feel good, provide some additional functions, and was fixable. So, I'm a happy camper.

5 Star - Works Great - No issues -