SOOOO HELPFUL!!
The guy putting up our tile at the new office measured wrong and ordered WAY more than we needed. I made a phone call late on Friday and talked to the nicest person. Although it was late in the day, she notified the warehouse so as soon as they came in on Monday, they would know the order was cancelled. She got the refund issued and ordered the correct amount. I didn't have to do anything. She was so kind and helpful. When we do our addition, we will be buying from here again. The tiles are beautiful but the customer service is amazing! Thank you!