Primrose UK

Absolutely fantastic service, Michael was very helpful with the problem I had . Not only they send me a replacement plant but they refund the rest of the money. Great experience very very satisfied with the service. Thank you

It's quite disappointed that I still haven't received my order and no one gets back to me as a member of telephone service team said this afternoon. It would be great if someone could let me what is my order status now please. My order number is 2000015040 and thanks.

I had a few problems initially with my order, warehouse mistake and then damaged part, customer service were extremely helpful and worked extremely hard to rectify these, I was most impressed

Customer service is always positive

It's the second time I order trees from Primrose. I'm very happy with the trees, the shipment condition, and customer service.