saalt.com

The service was great! My cup was damaged and they gave me a gift card to get a new one.

Saalt’s customer service was honestly great. They replied really fast, were super kind, and solved my issue by sending me a product free of charge. I felt listened to and taken care of, so I’d happily order from them again.

I am a repeat customer. I previously purchased multiple discs for myself from Saalt and they have been a lifesaver for me. They have really changed my quality of life. I really wish I had them decades ago. I decided to get my daughter the teen period box. Unfortunately my order arrived completely open and I promptly reached out to salt. (I totally understand they cannot guarantee what the mail carriers will do, but I was so disappointed. ) Saalt customer service sent me a replacement pair of panties (to replace the one that was open upon arrival) without hesitation due to me being concerned about my daughter using the opened panties. My daughter has also already learned how to use the cup in one cycle and couldn't be happier. My daughter has thanked me many times for investing in her menstrual cycle with this company. We will definitely be purchasing more products from Saalt in the future!

I am SO impressed - with the fit, customer service, pricing, whole experience getting my first Saalt period panties! I've been using alternative period ware since my late 20's (a long time ago!) and these are hands down the most comfortable, well-made period panties yet. Even though I'm now perimenopausal and someday soon will not get my period at all, I still bought myself an entire set - for the days when I do bleed and because the support gives me extra comfort for those minor incontinence days. Thank you, Saalt! I'll be recommending these to all my women.

I had ordered a cup from Saalt in the past and was satisfied with the quality, but recently decided to switch to discs. When I ordered the first time, the package got lost. When I emailed the team at Saalt they immediately refunded me and re-sent my order free of charge. I received the new order and as always very happy with the quality of their products. 10/10 service, more companies should be like this!