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We have ordered from Genstone before and always had a great experience. The last order one panel (out of 36) was broken. I promptly contacted Genstone who within days sent a replacement panel. Great product and great customer service!

Prompt knowledgeable customer service

It's rare today to find a company that produces a quality product with the additional bonus of having people back up that product with enthusiasm, insight, integrity and willingness to ensure that the customer is happy. What a freaking joy!

I thoroughly enjoyed working with GenStone. From beginning to completion of my project, the people at GenStone were outstanding. I cannot think of a better experience. Our fireplace project in our new home build looks great and went up fast. Once the mantle is in place, it will be everything I had envisioned it to be.

Everyone at Genstone was great! Kaitlyn Vaughn is outstanding! A delight to work with!