Fantastic customer service as always
Received a bag of dolce tazza that was over roasted and unusable for espresso. It happens, and I don’t expect anyone or any process to be perfect. But I know that Chris Coffee would want feedback about things like this, because in my experience, they give all the right damns about quality. Customer service responded by quickly shipping a bag of Black Pearl, which is always delicious. Customer service at Chris Coffee has always been exemplary, and I have been a customer for about 25 years- coffee and equipment.