VIOFO

I requested an exchange for the wrong camera cable; Josie facilitated the return and shipment of the correct unit. I confirmed receipt and successful testing of the A129 Duo rear camera cable, resolving the ticket. Service was prompt and reasonable along the entire process.

It's better than the first one that I bought.

I LIKE !

My cam failed and the support respond very fast and replaces after checking some things directly. Super service in after sale, thanks again!

I purchased a 4k dash cam from VIOFO a few years ago and was really impressed with both the recording quality and overall quality of the product. However I recently experienced an issue where the camera had gone into a sudden boot loop. I contacted VIOFO customer service and they could not be more helpful. Their response was immediate and they bent over backwards to help me. Offering me a replacement for a small fee despite being out of warranty. I wish every company I’ve dealt with had the same prompt response and dealt with their customers in such a professional and caring manner. 5 stars all around and especially to Annie who deserves very high praise. Please keep up the great work and don’t let standards slip. Such a fantastic experience can’t say any more.