VIOFO

VIOFO

4.5
Based on 109 reviews
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Andres F.

Thank you Annie

By the way Annie Shi was awesome with everything I needed it. THANK YOU ANNIE!!!
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Andres F.

Awesome customer service.

⭐️⭐️⭐️⭐️⭐️ Excellent Dashcam and Outstanding Customer Service! I’m extremely happy with my VIOFO dashcam. The video quality is excellent, the features are impressive, and the camera gives me great peace of mind knowing that I have reliable footage whenever I’m on the road. The quality and performance have definitely exceeded my expectations. What really impressed me, though, was the customer service. Whenever I had questions or needed assistance, the VIOFO team was incredibly helpful, professional, and responsive. They took the time to understand the issue and made sure everything was resolved properly. It’s refreshing to deal with a company that genuinely stands behind its products and cares about its customers. The combination of a high-quality product and outstanding support makes VIOFO a company I would gladly recommend to anyone looking for a reliable dashcam. Great product, great support, and a great overall experience. Thank you, VIOFO! 👏🚗📹
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Irina V.

Help from Cassie

She really helped us a lot, by giving clear instructions, explaining everything and also helping us with the chip situation. We are very grateful
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Laura A.

Best customer service!

My family ordered the new T340 dash cam on the day of the launch. Orders start shipping tomorrow. My family did add a couple accessories, but I had a couple questions about ordering a hardwire kit and upgrading the microSD card. Bill was very helpful. I was able to upgrade the microSD card, purchase the hardwire kit and have both added to the original order. It was so easy to do with the links Bill sent. Having the orders combined is very helpful too. This was honestly one of the best experiences I have ever had with customer service out of ANY company.
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Rich S.

Excellent Service - Replaced 5 year old camera at a heavily discounted price.

The customer support and service was excellent. I had a VIOFO A129 Duo for 5 years and it worked perfectly and was used daily. I decided to upgrade and add the appropriate rear camera. After plugging in the new rear camera, the main camera (A129 DUO) never worked again and wouldn't power on at all. Apparently, this can happen to older cameras as it's not too happy to now take the rear camera feed. After following the various testing options with customer support to try and get the front camera working, VIOFO kindly offered to help with a replacement of the now failed front camera, offering options of sending mine in to VIOFO to send out a replacement (with a small admin fee), or for me just to purchase a new A129 Pro at a heavily discounted price. This A129 'Pro' would still work with my new rear camera. I went for option 2 although - the more expensive option, but that appeared much quicker to solve my problem and it was great of VIOFO to help with the front camera. Yes, likely that the plugging in of the new rear camera finished off my 5 year old A129 DUO, but still I have had good use from it and it was 5 years old. I highly recommend VIOFO products and the customer service and support is excellent! They didn't have to help with the front camera being 5 years old, but the fact that they did, demonstrates excellent all-round product service and support. Thanks VIOFO!
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