Sent to wrong address
Prices seemed better than most. However, after checking the billing and shipping address on the online order several times before submitting the order, they shipped it to the billing address. After questioning it, Customer Service sent me an invoice with my billing address on it. In a company as large as ours and the fact it was shipped 4 states away, I'll never see what I ordered. Radios are essential to our operation, guess we just need a better vendor.