Stellar Customer Service from Everyone!
There are other lens-rental sources, and they may be good, but I'll never find out as long as Lensrentals.com continues to be so incredibly stelar in their customer service! For example, after purchasing the lens that I had rented, I returned the UV filter along with the original packaging. Turns out that the filter was part of my lens purchase, so they're sending the filter back to me. My dealings with Lensrentals on that and on returning the packaging involved 3 different people, and all were super!!!