Not just another audio company!
I stumbled upon Emotiva at a used audio gear shop about 16 years ago. I was looking for an amplifier and I didn’t have a big budget. There it was, this behemoth black box with silver trim. It immediately drew my attention and I wanted to know more. The owner of the shop gave me the price, I was a yes and owned my very first piece of separates audio gear, a Gen 1 XPA-2. I still have that amplifier today and actually have two of them now. I now own several other newer pieces from Emotiva and always on the hunt for a good deal on the used market and always watching their website for news and deals. Every interaction with their customer service and sales team has been rewarding and pleasant. I wanted to give one of my systems a more streamlined look and tried to find the black trim panels to give that old XPA-2 a fresh look. The website said they were out of stock. I actually checked off and on for a few years, always out of stock (for that size). When I purchased the newer XPA-7 Gen 3 I asked when the trim pieces would be back in stock. I received an email telling me that they were going to check in their warehouse. Less than a day later I received another email letting me know that had a pair for me. I was thrilled! It may be such a small item and even smaller detail but it was important to me and the Emotiva team came through. I have always been happy with Emotivas gear and my latest piece is the new XSP-2. WOW! So impressed! The clarity. The noise floor, The elegance and simplicity combined into high end engineering without the “New Car” sticker shock! I look forward to trying the Nostala LB12s (when its in my budget :)
Dave