First of all I have
First of all I have been a long time PolarPro user. I had the first gen Peter McKinnon filter, and I actually still have it and use it in many of productions. I recently purchased a PolarPro Helix MagLock filter (VND 2-5 Stops) because I wanted the practicality of being able to switch it from one lens to the other without having to take the time to screw the filter onto the lens. I have had it for about 2 months now, and I would say overall is great filter, and more than anything I really like the system. I know some people have had some issues with getting use to it, but that hasn't been my case. However, more than reviewing this product what I would like to do, it's to highlight PolarPro as a company and its customer service. I recently had an accident caused by a kid during a shoot, and my filter broke. I really had low expectations about getting a replacement, but I decided to reach out to PolarPro directly and ask if there was anything that they could do for me, and to my surprise they were kind enough to send me a whole brand new filter system. I have many PolarPro products and I never had an issue with them, and now to see their customer service step up like this really tells me that they not only care about providing high quality products but also high quality treatment to their customers. 100% recommended.