Western Chief

Awesome service, thank you!

experienced an issue with the sole of my shoe detaching, so I contacted customer service and sent photos along with an email explaining the problem. I received a response within a day. The customer service team was very receptive, professional, and responsive throughout the process. Within about a week, a replacement pair of shoes was delivered to my home. I was very pleased with how quickly and efficiently the issue was resolved.

My overall experience was really good and my grandson loves the boots

Western Chief made exchanging my purchase easy. The process was user friendly and efficient. Forms were sent to me promptly in order to complete the returns in a timely manner.

I found the perfect boot in the Chelsea Boot. Perfect fit taking the dog out during the wet/cold winter and spring months. I've also gotten so many compliments on them