Western Chief

Reasonable and reliable customer service. Pleasure to work with.

Friendly service!

These were purchased as a gift and were worn by a very outdoorsy and active 4 year old. When the pair we had started to come apart I contacted the company to find out about the warranty process. In under 2 weeks, 3 or 4 emails with a few pics (and the reciept) we had a new pair of boots on his feet! The customer service is top notch and the boots really are a great quality, these lasted longer than most things he wears!

I appreciated the prompt reply and thorough communication. My issues and concerns were addressed plus corrected. I love their shoes and my kids do too! Which makes their efficient customer service an additional quality to the brand.

I will reorder the boots. Your ordering is easy and boots are always good quality.