I talked with Sarah M
I talked with Sarah M on the phone for over an hour before placing order. I told her my foot problems and she helped me choose 3 different shoes to try. She also sent me a email describing the shoes I ordered and other choices if they did not work. I liked that there was no shipping costs. I tried them all with my physical therapist and 2 pairs worked. I am returning 1 pair and loved no shipping cost to return.