finestcarmats-2f50.myshopify.com

Service and communication with the company excellent great product

The only contact was placing the order online. Very easy to do and pleased with the delivery time.

Had a minor issue with the trim colour on my order. I tried to be the 'easy' customer and told them not to worry about fixing it, but the team at Finest Car Mats clearly have higher standards than I do! They insisted on sending a replacement set for free so I had exactly what I paid for. Now I’ve got two sets for the price of one and a very happy son. High-quality mats that fit better than the originals and service that you just don't see much of these days. Cracking stuff.

I was pleased with the communication with Laura but the delivery tools so long and I ordered early November and they finally arrived a couple of days before Christmas. They were a present so I was getting worried. The delivery company was at fault here but even so . FCM reordered them but only one set has turned up. The second set was being delivered by Royal Mail but has not arrived. I will be writing to Kaura from FCM to let her know. I'm not sure they were re-ordered anyway as I think Laura was just trying to reassure me I would get the first set I ordered. Who knows? Even finally delivered my mats two days before Christmas and they had had them since 19th November !!!!

excellent quality and fast service