Excellent Service, Fast Turnaround, and Great Results!
I sent Circuit Board Medics the eTorque Motor Generator Unit (MGU) from my 2021 Ram 1500 5.7L HEMI after it developed a concerning whining noise that matched the RPMs, as well as dropping voltage. After researching the expensive replacement options, I decided to give their rebuild service a try, and I'm glad I did!
The turnaround time was incredibly fast, and their communication was excellent. They answered my questions and confirmed that they replaced the bearings and resolver, repaired a broken 48V shield, and tested the unit before returning it. I really appreciated knowing what was actually done rather than receiving a generic explanation. There was some proprietary work done that they couldn't explain, but im fine with that.
After reinstalling the rebuilt MGU, the noise was completely gone. The unit is now running quietly, and the truck is driving well.
For approximately $1,200, this was a much more affordable alternative to replacing the entire MGU (and waiting 6+ months since theyre on backorder). Between the fast service, transparency, and quality of the repair, I'm extremely satisfied with my experience.
I highly recommend Circuit Board Medics to other Ram eTorque owners dealing with MGU problems! And I typically dont write reviews... good or bad. Thats how pleasantly surprised I was.