I got my catgenie earlier
I got my catgenie earlier this year and it is a game changer. I was getting notifications that there was a drainage issue and followed the videos on the website to clean it. I called customer service and they were able to help me right away. They ran a diagnostic and let me know that the processor needed to be replaced because of a manufacturer error. I got the new processor in two days and I am so happy with customer service and how quickly this was resolved. The women I spoke with on the phone was super helpful and patient and a quick problem solver.